Situated
Begin with the real task, context and person—not a feature list.
Why “ready to hand”?
The name is inspired by Heidegger’s idea of the ready-to-hand: the well-made tool encountered through use, not as an object demanding attention.
We do not treat complexity as a sign of seriousness. The work is to understand a difficult process deeply enough that the software can make the next action obvious, without hiding important consequences.
A tool cannot feel ready to hand when using it creates a second problem: where did the information go, who can see it, and how long will it remain? We prefer device-first and data-minimising patterns whenever the product allows them.
Tools become visible when something goes wrong. At that moment the interface should explain, recover and guide—never shame the person using it.
Begin with the real task, context and person—not a feature list.
Make choices, consequences and data handling understandable.
Build the smallest complete tool that resolves the friction.
Let the interface recede once the work is underway.